Συχνές Ερωτήσεις & Απαντήσεις

The GiftBox is a wooden box consisting of baby accessories of your choice with the possibility of printing icons, name, dedication, birth details on the box. This is how you make your GiftBox special and personalized!!

By choosing the baby accessories, toys or books you want from the "Make Your Gift" collection and of course choosing the packaging box and the prints you want!!

You can choose to print one of the icons we have in our collection or send us your own icon by uploading the file through the packing box form. You can also print his name or a dedication. If you know the child's birth details (date and time, weight, height) or any of them, you can choose to have them printed on the front of the GiftBox.

Yes, you can choose a print on baby accessories as long as they are wooden.

No, you cannot buy only the packaging box, it must contain at least 2-3 products so that it is a "full" and complete gift!!

Of course, you can also buy products without choosing a packaging box (GiftBox)

You can order through our website by putting the products you want in the shopping cart or by phone by calling 211 7351024

You can pay for your order by: debit / credit card, via PayPal, by cash on delivery* by deposit to a bank account**, by POS, by cash, via IRIS.

(*for orders with cash on delivery option there is an additional fee of 2.1 euros, **while for orders with a deposit to a bank account other than Eurobank the costs are borne by the buyer)

Parcel delivery times are daily (except Saturdays, Sundays and holidays) from 09:00 to 17:00 and vary depending on the delivery or collection area. Shipment delivery times are as follows:
Shipments within Athens and capitals of prefectures in mainland Greece are made the next working day.
Shipments to capitals of prefectures in insular Greece are made within 48 hours.
Shipments to remote or hard-to-reach places in the rest of Greece and Cyprus are made within 2-5 working days.
In exceptional cases and if the customer has been previously informed, the delivery time can be extended.
For all shipments, the couriers call the recipients by phone in order to make an appointment for the delivery of the parcels.

Shipping for orders under 39 euros is 3.4 euros, while for orders over 39 euros it is free. In the case of a remote - inaccessible area there is an extra charge of 2.1 euros regardless of the total amount of the order

Of course, through the link (tracking link) in the message you will receive from us in your e-mail.

You can pick up your order via Courier or from our physical store (Lysiou 8, Galatsi) by appointment.

We ship to any city abroad after prior communication between us about the cost of transportation.

You can leave us a review on our Google profile by clicking here

The use of your debit / credit card is done through the company Stripe which offers a secure transaction and all appropriate security procedures are followed to ensure your personal information. For more information click here
Also, our website is hosted by Shopify, which uses the SSL-256bit encryption protocol.
The system has been certified by Let's Encrypt, which specializes in transaction security.

You can contact us by phone at 211 7351024 via e-mail at info@fairygift.gr and via messages from the social networking applications Facebook and Instagram

Yes there is, we are in Galatsi at 8 Lysiou Street where you can come and pick up your order. All you have to do is select the "pick up from the store" option when completing the order and we will call you to make an appointment for the pick up.