Shipping methods

 

Shipping Methods for Greece and Cyprus

By Courier

The delivery of the product is made by Courier to the recipient declared during the registration and purchase of the product(s), regardless of whether the payment was made by the recipient or a third party. In the case where the sender – buyer is different from the recipient, the sender – buyer assumes responsibility for the receipt and shipment, as well as the purchase receipt.

After the recipient signs and accepts the relevant Delivery Note, any disputes regarding the delivery will no longer be recognized.

The delivery hours of parcels are Monday to Friday (excluding Saturday, Sunday, and holidays) from 09:00 to 17:00, and they may vary depending on the delivery or pickup location. The delivery times for shipments are as follows:

  • Deliveries within Athens and regional capitals in mainland Greece are made on the next working day.
  • Deliveries to regional capitals in island Greece are made within 48 hours.
  • Deliveries to remote or hard-to-reach areas in the rest of Greece are made within 2-5 working days.

In exceptional cases, and after notifying the customer, the delivery time may be extended.

For all deliveries, couriers will contact recipients by phone to schedule a delivery appointment.

By Box Now

There is also the option to ship the parcel throughout Greece and Cyprus using the Box Now delivery service, with which we collaborate!

In this case, the recipient will receive an email notification about the progress of their order and will be informed when their parcel is in the nearest Box Now Locker according to the delivery address provided.

With the access code sent via email by Box Now, the recipient will be able to unlock the Locker and collect their order.

In cases where the Box Now “Pay on the go” service is selected, the recipient will be required to pay the total amount once their parcel arrives at the corresponding Locker. They will then receive the access code to unlock the Locker.

*The above shipping methods apply ONLY for Greece and Cyprus.


Shipping Methods for International Orders

International orders are shipped through the DHL delivery service.

You can choose Economy shipping, which has a delivery time of 4-5 days, or Express shipping, which delivers on the next day.

The delivery times are calculated from the moment DHL collects the parcel from us, and DHL is solely responsible for delivery times.

The cash-on-delivery service is not available for international shipments.

In cases where customs clearance is required upon receipt of the parcel (for countries subject to third-country regulations), the recipient bears the customs clearance costs.

Free shipping applies ONLY to orders placed within Greece. It does NOT apply to Cyprus or international shipments.


Shipping Charges for Greece

FairyGift offers free shipping for orders over €39 for Athens, Thessaloniki, and 57 other cities across the country. (For orders under €39, shipping costs €3.4.)

You can see a detailed list of cities on the interactive map by clicking here.

For remote or hard-to-reach areas, an extra charge of €2.1 applies for orders over €39, or €4.5 for orders under €39.

When choosing the cash-on-delivery payment option, an additional charge of €2.10 is applied for the courier service.

Shipping charges for the Box Now service are €2.20 for all Lockers in Greece and €3 for the Box Now "Pay on the go" service, which requires payment when the parcel reaches the corresponding Locker (similar to cash-on-delivery but for the Box Now service).

Free shipping applies ONLY to orders placed within Greece. It does NOT apply to Cyprus or international shipments.


Shipping Charges for Cyprus

Our parcels are shipped to Cyprus exclusively through the Box Now delivery service, and the shipping cost to Cyprus is €9.80.

The Box Now "Pay on the go" service is not available for shipments to Cyprus.


Shipping Charges for International Orders

International shipping charges vary from country to country.

In cases where a parcel is destined for a country that requires customs clearance before receipt, the recipient is responsible for the customs clearance costs.

Free shipping applies ONLY to orders placed within Greece. It does NOT apply to Cyprus or international shipments.


Pickup from the Store

Pickup from the store will be arranged after communication between the business and the customer, and by appointment (to avoid crowding due to Covid-19), according to the store’s operating hours (09:00 – 20:00).